The Personal Company. Walcott Rx Products has been serving the Ophthalmic industry for over 20 years.
 

Repair Service

 
Specializing in instrument, and diamond knife repairs, our experienced staff provides quality, professional service and quick turnaround. All stainless steel instruments will be cleaned, included in repair.
 
Diamond Knife Repair
 
Any size and any style knife — we will repair any brand or style, usually within 24 hours.
 
 
Diamond Exchange Program
 
We have a complete resharpening for rehoning all shapes and sizes of diamond blades. We will contact you to approve the quote before any work is performed for your approval.
 
We advise you to include freight insurance when sending diamond knives for repair in the event damage occurs in transit.
 
Instrument Repair
 
We have the capability to repair any hand held surgical instrument
 
Forceps — Straightening, aligning, and remanufacturing of teeth;
Scissors — Sharpening and refurbishing;
Hooks & Manipulators, Needle Holders and Speculums
 
Instrument Trial Policy
 
All reusable instruments are available for a 15-day evaluation period. To try an instrument, contact our customer service department. After evaluating the item(s), either keep the item(s) and pay the invoice mailed with the instrument(s) or simply call our customer service department and ask for a Return Authorization number to receive full credit for the item(s). When returning an item, please refer to the Return Policy.
Items
 
Diamond Knife Trial Policy
 
A selection of diamond knives is available for a 7-day evaluation period. To trial a diamond knife, contact our customer service department.
 
After evaluating the diamond knife, please return it to Walcott Rx within 7 days. When returning the diamond knife, please ship it Federal Express, UPS, or Registered Mail and insure the package. If you wish to purchase the diamond knife, please contact our customer service department.